When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. Please refer to our full Shipping Policy for current processing times and available shipping methods.
Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.
Have your tracking number? Check the status of your shipment here.
When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. Please refer to our full Shipping Policy for current processing times and available shipping methods.
Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.
Have your tracking number? Check the status of your shipment here.
Fashion Nova is proud to service our NovaFam from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. Please see our currency converter located at the bottom of our website to change currency on the site. The site will default US Dollars on the checkout page.
In some instances, delivery may be delayed depending on your country's customs. Fashion Nova and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Fashion Nova does not cover additional customs fee charges. Fashion Nova is not responsible for applicable customs fees, import duties, taxes, or any other charges.
|
Shipping Type
|
Processing Time
|
In-Transit Time
|
Expected Delivery
(After Receipt of Order)
|
|
Canada
|
2 Business Days
|
5-7 Business Days
|
8-12 Business Days
|
|
UK
|
2 Business Days
|
5-10 Business Days
|
13-20 Business Days
|
| International |
2 Business Days
|
5-10 Business Days |
13-20 Business Days |
Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process before returning:
Take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (info@fashionnova.com) along with a description of the damaged item and your order number.
Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.
Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (info@fashionnova.com) along with a description of the damaged item and your Order Number.
Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.
*Due to high holiday demand, orders may take longer to process. Please allow 2-5 business days processing time.
DOMESTIC SHIPPING: See below for 2019 holiday shipping estimated times of delivery.
| Order By |
Rush Delivery |
Expedited Delivery |
Standard Delivery |
| Sun, Nov 24 |
Wed, Nov 27 |
Black Friday, Nov 29 |
Cyber Monday, Dec 2 |
| Mon, Nov 25 |
Wed, Nov 27 |
Black Friday, Nov 29 |
Cyber Monday, Dec 2 |
| Tue, Nov 26 |
Black Friday, Nov 29 |
Cyber Monday, Dec 2 |
Tue, Dec 3 |
| Wed, Nov 27 |
Cyber Monday, Dec 2 |
Wed, Dec 4 |
Fri, Dec 6 |
| Thanksgiving, Nov 28 |
Tue, Dec 3 |
Wed, Dec 4 |
Fri, Dec 6 |
| Black Friday, Nov 29 |
Wed, Dec 4 |
Fri, Dec 6 |
Mon, Dec 9 |
| Sat, Nov 30 |
Wed, Dec 4 |
Fri, Dec 6 |
Mon, Dec 9 |
| Sun, Dec 1 |
Wed, Dec 4 |
Fri, Dec 6 |
Mon, Dec 9 |
| Cyber Monday, Dec 2 |
Fri, Dec 6 |
Tue, Dec 10 |
Thu, Dec 12 |
| Tue, Dec 3 |
Mon, Dec 9 |
Wed, Dec 11 |
Fri, Dec 13 |
| Wed, Dec 4 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Thu, Dec 5 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Fri, Dec 6 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Sat, Dec 7 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Sun, Dec 8 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Mon, Dec 9 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
| Tue, Dec 10 |
Thu, Dec 12 |
Mon, Dec 16 |
Tue, Dec 17 |
INTERNATIONAL SHIPPING: 5-10 business days.
For more information on our shipping policies, please click HERE!
