How do I know if my package has shipped and is on its way?

When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. Please refer to our full Shipping Policy for current processing times and available shipping methods.

Note: Receiving a shipping confirmation email does not necessarily mean that the carrier has picked up your package from our Distribution Center. Depending on the shipping method selected, please use the carrier’s tracking features to determine when your package is picked up, in-transit, and delivered to your door.

Have your tracking number? Check the status of your shipment here.

How do I know if my package has shipped and is on its way?

Do you ship internationally?

Do you refund shipping fees?

I received a damaged item, what do I do?

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