Do you refund shipping fees?

Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process before returning:

Take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (info@fashionnova.com) along with a description of the damaged item and your order number.

Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome.

How do I know if my package has shipped and is on its way?

Do you ship internationally?

Do you refund shipping fees?

I received a damaged item, what do I do?

Shipping

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