Can I exchange an item? 

Presently, we are unable to accommodate exchanges by mail. Instead, we welcome you to return your item(s) by mail in accordance with our Easy Returns policy and repurchase the item(s) in your desired size or style once your store credit is issued.

In addition, we do not accommodate exchanges for purchases made in-store as we cannot guarantee the item purchased will be in-stock in the size or style desired. We currently only offer in-store credit for returns made in-store. In-store credit is not transferable and can only be used at one of our store locations.

Note: Fashion Nova Men's clothing cannot be returned in stores. Any Fashion Nova men's clothing will have to be returned by mail.

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

I received my order but my item is defective, incorrect, or missing. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

Still Need Help? Contact Us Here!