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Does Fashion Nova issue refunds?

Refunds are issued to the original form of payment used on an order in the event that it is canceled.

For Out of Stock items: we issue refunds to the original form of payment used if any items on the order sell out and we are unable to replenish in a timely manner.

For Returns: we issue refunds in the form of an E-Gift Card (or store credit) to be used on future purchases. E-Gift Cards never expire and can be treated just like cash on our online store!

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution. If you used an E-Gift Card to purchase your item(s), your funds will be refunded back to your E-Gift Card. Please reuse the E-Gift Card on your next purchase.

If you have any questions or concerns regarding refunds, please contact our Customer Care team via the Online Request Form and we will be more than happy to assist!

Payment/Billing

WHAT PAYMENT METHODS DO YOU ACCEPT?

What if my credit card is declined?

Oops! I was so excited to place my order that I forgot to use my code.

I RECEIVED A PARTIAL REFUND AFTER PLACING MY ORDER. WHAT'S IT FOR?

WHY DIDN'T I GET FREE SHIPPING APPLIED TO MY ORDER?

Does Fashion Nova issue refunds?

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