Can I return my online purchase to a retail location?

You may return items at one of our store locations to receive store credit.

For a list of our store locations, please click here.

Keeping in mind that Gift Cards issued in-store are not transferable to our online store, even if the original purchase was made online. In addition, Fashion Nova Men's clothing cannot be returned in stores. Any Fashion Nova men's clothing will have to be returned by mail.

Alternatively, you may use our Online Returns Portal to purchase a return shipping label. Please note that the returns portal is only available for use by our U.S. Domestic customers. If you are an International customer and wish to return, please see all the options for returning here.

START RETURN U.S customers only

Easy Returns

What is your Returns Policy?

How do I use the Online Returns Portal?

Can I use the Returns Portal if I am international?

How much does a shipping label cost on the Returns Portal?

What payment methods are accepted on the Returns Portal?

What carriers are available on the Returns Portal?

How long does the returns process take?

Can I exchange an item? 

What options do I have to return my item(s)?

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