I am an international customer and I want to return an item.

We appreciate all of our #NovaBabes around the globe for purchasing with us!

Should you choose to return, Fashion Nova does not provide pre-paid return labels and you will be responsible for covering the shipping costs. Please follow the return instructions found on our Easy Returns page and return your items in accordance with our full Online Return Policy.

Note: Fashion Nova is not responsible for returns until they reach our Distribution Center in Los Angeles, CA. Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your return once it is received by our Distribution Center.

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

I received my order but my item is defective, incorrect, or missing. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

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