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It’s been over 30 days since I received my order. Can I still return?

Fashion Nova requires items to be returned within 30 days of the delivery date, as stated in our Returns Policy. Returns received in our Distribution Center or retail locations after 30 days are considered to be “stale” returns.

Alternatively, Fashion Nova reserves the right to apply a 50% restocking fee for Final Sale or stale items. We will apply a 50% restocking fee to any stale item(s) sent back in resalable condition and in accordance with our Return Policy when processed at our Distribution Center. An E-Gift Card will be issued to you by email following our normal returns procedure.

Easy Returns

What is your Returns Policy?

How do I use the Online Returns Portal?

Can I use the Returns Portal if I am international?

How much does a shipping label cost on the Returns Portal?

What payment methods are accepted on the Returns Portal?

What carriers are available on the Returns Portal?

How long does the returns process take?

Can I exchange an item? 

What options do I have to return my item(s)?

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