What if someone makes a copy of my Gift Card or E-Gift Card?

You must safeguard your Gift Card or E-Gift card for your own protection.

If someone makes a copy of your Gift Card or E-Gift Card and redeems it for the full amount, your card will have no value. Similarly, if someone redeems your Gift Card or E-Gift Card for a partial amount, Fashion Nova will not replace the amount that was used.

No matter how many copies are made, the value of the Gift Card or E-Gift Card is tied to that Gift Card or E-Gift Card’s number. When that number is used, the value of the purchase is deducted from the Gift Card or E-Gift Card.

If you suspect that someone has copied or stolen your Gift Card or E-Gift Card, please contact our Customer Care team ASAP or send an email to info@fashionnova.com. Any value that has not already been used can be re-issued to you on a new Gift Card or E-Gift Card, and the initial Gift Card or E-Gift Card will be disabled.

How do I check the balance of my gift card or e-gift card?

Does Fashion Nova replace damaged, lost or stolen Gift Cards?

Can I redeem an E-gift card in a store?

What if I want to return an item I purchased with a Gift Card or E-Gift Card?

Are there any fees associated with Fashion Nova Gift Cards or E-Gift Cards?

Can I change the value of a Gift Card or E-Gift Card after I have purchased it?

What if someone makes a copy of my Gift Card or E-Gift Card?

Gift Cards

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