Easy Returns

Need to return an item?

U.S. Domestic - Please access our Online Returns Portal and start the returns process by purchasing a shipping label directly from us! For step-by-step instructions on how to return using the Returns Portal, please click here.

International - Click here for information on how to return your items back to Fashion Nova.

Please note the following when returning:

  • Fashion Nova's online returns portal can only be used to return items purchased online at www.fashionnova.com.

  • All returns will be refunded via store credit in the form of an E-Gift Card code.

  • You will be responsible for covering the shipping costs to return your item(s).

  • Items must be sent back within 30 days of the delivery date.

  • Items must be unworn, unwashed, and have original tags attached.

  • All items with prices ending in $ .00, .96, .97, and .98 are considered Final Sale and cannot be returned for store credit.

  • Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.

  • Fashion Nova is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

For our full Online Return Policy, click here! 

Want to return at one of our Fashion Nova retail store locations? For information on our Store Returns Policy, click here.

Easy Returns

What is your Returns Policy?

How do I use the Online Returns Portal?

Can I use the Returns Portal if I am international?

How much does a shipping label cost on the Returns Portal?

What payment methods are accepted on the Returns Portal?

What carriers are available on the Returns Portal?

How long does the returns process take?

Can I exchange an item? 

What options do I have to return my item(s)?

Still Need Help? Contact Us Here!