Easy Returns

If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with our Online Return Policy.

To process a return, please follow these simple steps: 

  • Complete a returns request form (included in your original packaging or by downloading and printing this form).
  • Mail your return to:

Fashion Nova 
3751 Seville Ave
Vernon, CA 90058

  • Fashion Nova does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Depending on the shipping method and carrier selected, your return package may take several days to reach us.
  • Please allow 5-7 business days to process your return once it is received by our Distribution Center.
  • Fashion Nova Men's clothing cannot be returned in stores. Fashion Nova Men's clothing must be returned by mail.

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.

For information on our Retail Store Return Policy, click here!

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

I received my order but my item is defective, incorrect, or missing. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

Still Need Help? Contact Us Here!