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What options do I have to return my item(s)?

Great news NovaFam! We are currently offering multiple methods to return your Fashion Nova items. Be sure to send your items back in accordance with our Online Returns Policy, and see the options below to get started with your return!

U.S. Domestic - Please access our Online Returns Portal and start the returns process by purchasing a shipping label directly from us! For step-by-step instructions on how to return using the Returns Portal, please click here.

START RETURN U.S customers only

International - Click here for information on how to return your items back to Fashion Nova.

In-Store - Please see our Store Returns Policy for more information and details on how to return your items to one of our in-store locations. Keep in mind that store credits issued in-store must be used on an in-store purchase and are not transferable to our online store, even if the original purchase was made online.

Easy Returns

What is your Returns Policy?

How do I use the Online Returns Portal?

Can I use the Returns Portal if I am international?

How much does a shipping label cost on the Returns Portal?

What payment methods are accepted on the Returns Portal?

What carriers are available on the Returns Portal?

How long does the returns process take?

Can I exchange an item? 

What options do I have to return my item(s)?

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