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I CREATED A RETURN LABEL USING THE ONLINE RETURNS PORTAL. HOW DO I TRACK MY PACKAGE?

We know how important it is for our NovaFam to know exactly when their return reaches Fashion Nova!

When you return your Fashion Nova items using the Online Returns Portal, you will receive a tracking number with your return label. Once the package has shipped, you can input your tracking number at https://fashionnova.shipment.co/track to see exactly when Fashion Nova receives your return!

If you do not have access to your tracking number, no worries! You can find the tracking information by accessing the returns portal and entering the Order Number for the return in question.

Please keep in mind that all returns have a processing time of 5-7 business days from when the package is received at our Distribution Center.

I CREATED A RETURN LABEL USING THE ONLINE RETURNS PORTAL. HOW DO I TRACK MY PACKAGE?

Easy Returns

What is your Returns Policy?

How do I use the Online Returns Portal?

Can I use the Returns Portal if I am international?

How much does a shipping label cost on the Returns Portal?

What payment methods are accepted on the Returns Portal?

What carriers are available on the Returns Portal?

How long does the returns process take?

Can I exchange an item? 

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